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Order FAQs
Due to high demand, your order is expected to ship in 1-2 weeks. We appreciate your patience while our team packs your order.
For the holidays, eligible Ruggable purchases made from 11/2/26 through 12/25/26 can be exchanged within 60 days of delivery at no extra cost for U.S. customers. Outside this period, our standard 30-day exchange window applies. Exchanges are not available outside the U.S. Please see our full exchange policy for more details.
For the holidays, eligible Ruggable purchases made from 11/2/26 through 12/25/26 can be returned within 60 days of delivery for a full refund, minus a processing fee per item. Outside this period, our standard 30-day return window applies. Please see our full return policy for more details.