What is the Ruggable adjustment policy

If you purchased an eligible item on Ruggable.com and a promotion or sale lowers the price of that same item within 7 days of your purchase, we may offer a one-time price adjustment.

To qualify, the lower-priced item must be available on Ruggable.com and must match your original purchase exactly, including style number, SKU, color, and size.

How to Request a Price Adjustment?

To request a price adjustment, contact Customer Care within 7 days of your original purchase date.

Please include your order number, along with a live link and a screenshot/photo of the current pricing on Ruggable.com so our team can validate your request.

You can find your order number by logging in to your Ruggable account and selecting Orders. Your order number appears on each order card and starts with #.

Terms and Conditions

Price adjustments are offered by Ruggable as a consumer courtesy. Ruggable reserves the right to refuse price adjustments, limit the number of price adjustments allowed per customer, and modify or cancel these terms at any time. Additional restrictions and exclusions may apply, including under Ruggable’s Terms of Service.

• Eligible items must match the original purchase exactly, including style number, SKU, color, and size.

• Price adjustment requests must be submitted within 7 days of purchase with a valid order number.

• Only one price adjustment is permitted per eligible item.

• Price adjustments are not available for purchases made outside of Ruggable.com.

• Excludes final sale items, gifts with purchase, gifted items, and employee-discounted purchases.

• Excludes purchases made through third-party retailers or marketplaces.

• Excludes promo codes issued in error, applied as a courtesy, obtained improperly, or restricted to future use only by Ruggable.

• Returned items that received a price adjustment will be refunded at the adjusted amount, less applicable processing or handling fees.

• Ruggable reserves the right to refuse, limit, modify, or cancel price adjustments at any time.

• Additional restrictions and exclusions may apply, including under Ruggable Terms of Service.

• Price adjustment requests must be submitted directly by the customer and not through third parties or applications.