International Shipping

Ruggable.com now offers shipping to 50 countries. Please click here to access our international website and use the drop down menu at the top to select your country.

Shipping Costs

International shipping is calculated based on a number of factors including the shipping method, the weight of the items purchased, the original retail of the items purchased, the country of manufacture and the destination of the package.

Duties and Taxes

Canada and Mexico: Our made in USA rugs will be duty free, but they are still subject to taxes. It is the sole responsibility of the customer to pay any applicable taxes which may be charged when the delivery reaches that destination. 

All other countries: duties and taxes are not included at the time of check out. All applicable customs fees, taxes and duties are the sole responsibility of the customer. Your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please contact your local customs office for further information.

Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion. For more information on customs and duties charges, please contact your local customs office.

If shipments are returned to us due to uncollected duties or taxes, we will not be able to issue any refunds for the order due to high shipping costs and fees owed.

Returns/Exchanges

You can return eligible items within 30 days of receiving your order for a refund of the merchandise value. Due to the high cost of shipping, we regret that we cannot refund any shipping costs and duties / taxes. Please also note that you will be responsible for arranging / paying for the shipping to our return center.

Unfortunately, we cannot process exchanges on international orders.

WE NOW SHIP TO THE FOLLOWING COUNTRIES:

Australia
Austria
Bahrain
Belgium
Brazil
Bulgaria
Canada
China
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Japan
Kuwait
Latvia
Lithuania
Malaysia
Malta
Mexico
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Qatar
Romania
Russia
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
Ukraine
United Kingdom

 

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