Cancellation and Order Modification
All Ruggable.com orders are made-to-order (except for sample sale items), which means we begin to process your order within 24 hours after your purchase. Due to this nature, we are unable to modify an existing order once it has been placed.
Orders may be cancelled for a full refund within 24 hours after receiving your order confirmation. If your order has already been shipped, it is outside the cancellation window, and your order will be subject to our Return Policy.